The COMMITMENT INDEX™

What Looks Like Resistance May Be Telling You Something Else

When an initiative stalls, engagement drops, or implementation becomes inconsistent, it's easy to conclude that people are resistant to change.

But what if the issue is underneath the resistance?

People may not understand where they're going. They may not trust how decisions are being made. They may not feel heard, connected to the work, or equipped to carry it forward.

The Commitment Index™ helps leaders look beneath the symptoms.

It provides structured insight into how people are experiencing the conditions that make genuine commitment possible.

The Conditions Behind Commitment

The Commitment Index™ examines five conditions:

TRUST

Do people experience leadership and the environment as credible, consistent, and psychologically safe?

CLARITY

Do people understand the direction, expectations, priorities, and why the work matters?

VOICE

Do people have meaningful opportunities to contribute, influence, and be heard?

BELONGING

Do people experience connection, inclusion, and shared responsibility for the community?

GROWTH

Do people feel supported and equipped to develop the capacity the work requires?

Then the assessment looks at two outcomes:

Commitment

The extent to which people are willing to invest themselves in the direction and work of the organization.

Stewardship

The extent to which people take responsibility for carrying the work, culture, and shared commitments forward.